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Call support

Work stopped or a critical system down? Call our team so we can understand the impact and help you with the next step.

Call (530) 662-9807
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Remote assistance

Already speaking with a technician? Start a remote session when your ActiveCare IT technician asks you to connect.

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Only connect when directed by our team. A support request does not start a remote session.

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Submit a support request

Share a brief summary and how the issue affects your work. For urgent issues, please also call (530) 662-9807.

Please don’t include passwords, payment details, or sensitive personal information.