Black and white logo for ActiveCareIT Partner Program featuring a cloud with a bar graph and upward arrow inside.

Stop reacting to IT. Start running it.

Managed IT and cybersecurity delivered with clear process and consistency—built for small and mid-sized organizations.

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Partnership Promise

When you join the ActiveCare IT Partner Program, you get more than support—you get a team that runs IT with you—and stays accountable to outcomes.

  • Shared roadmap: We align technology priorities to your business goals and maintain a living plan with clear owners, next steps, and realistic timelines.
  • Predictable operating rhythm: Clear communication, consistent reporting, and regular reviews so nothing goes stale.
  • Named account team: Familiar experts who know your environment, document everything, own follow-through, and coordinate vendors.
  • Security built in: Protection, training, and response working together as a system—not a stack of disconnected tools.

Budget clarity: Fewer surprises, smarter lifecycle planning, and recommendations tied to business outcomes (not quotas or upsells).


Most Flexible

Proactive Partner

Management + Security +
Strategic Guidence

Best for teams with internal day-to-day help who want proactive management, security, and strategy.

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Best Value

Fully Managed Partner

Everything in Proactive, plus Unlimited Support + Onsite Cadence

Best for teams that want full ownership—support, onsite cadence, and lifecycle coverage.

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Partner Program Features

Proactive Partner Fully Managed Partner
Partnership & Planning
Dedicated Account Team
Strategic IT Planning & Alignment
Security & Resilience
Infrastructure Security
Cybersecurity Awareness & Technology Training
Cloud Incident Detection + Response
Advanced Threat Detection & Malware Protection
Backup Health Monitoring & Testing
Support & Operations
Proactive Infrastructure Maintenance
Unlimited Remote Support
Regularly Scheduled On-Site Support
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Frequently Asked Questions

  • The ActiveCare IT Partner Program provides comprehensive, proactive managed IT services designed specifically for small to mid-sized businesses. Our services include constant system monitoring, cybersecurity, strategic planning, employee training, infrastructure management, and reliable technology support.

  • ActiveCare IT Proactive is perfect for businesses looking for proactive management and security for core IT systems, combined with strategic guidance and basic training.

    ActiveCare IT Fully Managed expands on this with unlimited remote support, scheduled onsite support visits, and enhanced user support—ideal for businesses seeking complete outsourced IT management and full technology oversight.

  • Businesses that value consistent productivity, secure data, predictable IT costs, and want to reduce the overhead of internal IT management benefit most from ActiveCare IT Managed Services. Industries like healthcare, financial services, retail, hospitality, professional services, as well as state, local government and education, typically see significant value.

  • We customize our managed service offerings to meet your needs. Please connect with us to learn more and receive your custom estimate.

  • Yes. ActiveCare IT Managed Services often reduce IT management costs compared to internal staffing. Our predictable monthly pricing helps control your budget, and proactive management reduces costly downtime and expensive emergency repairs.

  • Most technical issues are resolved remotely within minutes by our consulting team. For more complex situations or when onsite support is needed, we provide scheduled visits and rapid response times as part of our Fully Managed service offering.

  • Absolutely. Our IT Managed Services plans are fully scalable, designed to grow with your business. Whether you expand your team, open new locations, or adopt new technology, ActiveCare IT’s strategy evolves with your needs.

  • ActiveCare IT provides comprehensive security coverage including advanced threat detection, cloud-based incident response, endpoint protection, cybersecurity awareness training, and continuous vulnerability management, ensuring your business remains protected from evolving threats.

  • Yes. Both IT Managed Service plans include continuous monitoring and regular maintenance of your backup systems. We ensure that your backups are always secure, up-to-date, and tested regularly for recovery integrity.

  • Certainly. ActiveCare IT supports fully remote, hybrid, or office-based workforces seamlessly. Our cloud-first approach and flexible IT solutions ensure your team stays productive, collaborative, and secure, wherever they are working.

  • Each client has a dedicated account team that understands your business and communicates proactively. We provide clear monthly reports, regular strategic reviews, ongoing communication, and rapid response support from familiar, friendly experts.

  • ActiveCare IT provides regular cybersecurity awareness training that educates your staff on identifying, preventing, and responding to cybersecurity threats. Topics include phishing, ransomware, secure password practices, data protection, and safe internet usage.

  • We handle the transition seamlessly. Our proven onboarding process ensures minimal disruption, securely migrates your existing systems, and quickly integrates your business into ActiveCare’s proactive IT management model.

  • Yes. ActiveCare IT helps businesses maintain compliance with industry-specific standards like HIPAA, PCI DSS, and more. We ensure your technology practices and policies meet regulatory requirements, manage audits, and protect sensitive data effectively.

  • Absolutely. Strategic planning and budgeting are core components of our Managed Services. Your dedicated account team helps develop an IT roadmap aligned with your business goals, ensuring predictable IT spending and wise technology investments.

  • Getting started is simple—schedule a no-obligation consultation with our team. We’ll discuss your business’s unique IT needs, answer your questions, and recommend the ideal service plan tailored for your organization.

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  • “ActiveCare IT came in with a tight timeline and a lot of moving pieces. They executed calmly, communicated daily, and helped us get the lodge ready to open—under budget and ahead of schedule.”

    — Jeremiah Cottrell, Director of IT, Tahoe Donner Association

  • “Technology is not just about managing equipment—it's about empowering your business to achieve more, innovate faster, and confidently embrace growth.”

    — Michael Hering, Founder of ActiveCare Business IT Services

  • "Exceptional IT support isn’t just about technology—it’s about understanding people and processes, so businesses can thrive without friction."

    — Shawn Galloway, Consultant, ActiveCare Business IT Services