ActiveCare Managed Services.

Most Flexible

Proactive

Proactive Monitoring & Management

Best Value

Fully Managed

Proactive Monitoring & Unlimited Support

ActiveCare Managed Features

ActiveCare Proactive ActiveCare Fully Managed
Dedicated Account Team
Infrastructure Security
Strategic IT Planning & Alignment
Cybersecurity Awareness & Technology Training
Cloud Incident Detection + Response
Proactive Infrastructure Maintenance
Advanced Threat Detection & Malware Protection
Dark Web Monitoring & Credential Alerts
Backup Health Monitoring & Testing
Web Content Filtering & Control
Unlimited Remote Support
Regularly Scheduled On-Site Support
  • ActiveCare Managed Services provide comprehensive, proactive IT management designed specifically for small to mid-sized businesses. Our services include constant system monitoring, cybersecurity, strategic planning, employee training, infrastructure management, and reliable technology support.

  • ActiveCare Proactive is perfect for businesses looking for proactive management and security for core IT systems, combined with strategic guidance and basic training.

    ActiveCare Fully Managed expands on this with unlimited remote support, web filtering, scheduled onsite support visits, and enhanced user support—ideal for businesses seeking complete outsourced IT management and full technology oversight.

  • Businesses that value consistent productivity, secure data, predictable IT costs, and want to reduce the overhead of internal IT management benefit most from ActiveCare Managed Services. Industries like healthcare, financial services, retail, hospitality, professional services, as well as state, local government and education, typically see significant value.

  • We customize our managed service offerings to meet your needs. Please contact or connect with us to learn more and receive your custom estimate.

  • Yes. ActiveCare Managed Services often reduce IT management costs compared to internal staffing. Our predictable monthly pricing helps control your budget, and proactive management reduces costly downtime and expensive emergency repairs.

  • Most technical issues are resolved remotely within minutes by our expert team. For more complex situations or when onsite support is needed, we provide scheduled visits and rapid response times as part of our Fully Managed service offering.

  • Absolutely. Our Managed Services plans are fully scalable, designed to grow with your business. Whether you expand your team, open new locations, or adopt new technology, ActiveCare’s IT strategy evolves with your needs.

  • ActiveCare provides comprehensive security coverage including advanced threat detection, cloud-based incident response, endpoint protection, dark web monitoring, cybersecurity awareness training, and continuous vulnerability management, ensuring your business remains protected from evolving threats.

  • Yes. Both Managed Service plans include continuous monitoring and regular maintenance of your backup systems. We ensure that your backups are always secure, up-to-date, and tested regularly for recovery integrity.

  • Certainly. ActiveCare supports fully remote, hybrid, or office-based workforces seamlessly. Our cloud-first approach and flexible IT solutions ensure your team stays productive, collaborative, and secure, wherever they are working.

  • Each client has a dedicated account team that understands your business and communicates proactively. We provide clear monthly reports, regular strategic reviews, ongoing communication, and rapid response support from familiar, friendly experts.

  • ActiveCare provides regular cybersecurity awareness training that educates your staff on identifying, preventing, and responding to cybersecurity threats. Topics include phishing, ransomware, secure password practices, data protection, and safe internet usage.

  • We handle the transition seamlessly. Our proven onboarding process ensures minimal disruption, securely migrates your existing systems, and quickly integrates your business into ActiveCare’s proactive IT management model.

  • Yes. ActiveCare helps businesses maintain compliance with industry-specific standards like HIPAA, PCI DSS, and more. We ensure your technology practices and policies meet regulatory requirements, manage audits, and protect sensitive data effectively.

  • Absolutely. Strategic planning and budgeting are core components of our Managed Services. Your dedicated account team helps develop an IT roadmap aligned with your business goals, ensuring predictable IT spending and wise technology investments.

  • Getting started is simple—schedule a no-obligation consultation with our team. We’ll discuss your business’s unique IT needs, answer your questions, and recommend the ideal service plan tailored for your organization.

Frequenty Asked Questions

  • “Technology is not just about managing equipment—it's about empowering your business to achieve more, innovate faster, and confidently embrace growth.”

    — Michael Hering, Founder of ActiveCare Business IT Services

  • “Great technology solutions don't just solve today's challenges—they proactively pave the path for tomorrow’s success.”

    — Frank James, Senior Consultant, ActiveCare Business IT Services

  • “Exceptional IT support is not just about technology—it's about understanding people, processes, and enabling businesses to thrive effortlessly.”

    — Shawn Galloway, Account Manager, ActiveCare Business IT Services